Cultural transformation begins when an organization recognizes its current culture is misaligned with its vision, mission, core values, and strategic objectives. This misalignment signals to the leadership that the culture has become a hindrance to achieving the strategic objectives Read more
Creative ideas rarely come out as fully formed amazing ideas. They come as half-baked “what ifs” and it’s the team’s job—and your job as a leader—to help develop those ideas into something that is really workable. Ed Catmull, the Read more
It seems like a lot of work to get a talent management framework put together. HR and management often focus on managing the day-to-day operations instead of working toward the future. However, putting this together will reduce everyone’s stress Read more
You can do a bit of googling and come up with sample talent management frameworks, all of which help build your own–but keep in mind that each must be adjusted to fit your business, your business needs, and your Read more
A solid talent management framework helps organizations execute their talent management strategy and improve performance. How can you develop and implement such a framework?What is a talent management framework?
A talent management framework gives structure to your plan Read more
Workplace culture represents the personality of your organization. It’s what makes your organization unique. Organizational culture is comprised of the company values, behaviors, and attitudes within the company. Your established cultural norms impact everything from operations, to customer experience Read more
Business leaders and managers talk about the importance of critical thinking but they rarely try to encourage it in their own teams.
Critical thinking is the ability to make informed decisions by evaluating several different sources of information objectively. Read more
As part of today’s changing technological landscape, it is vital to create a workplace culture that adapts to those changes. Doing so starts with having a comfortable workplace culture to begin with. Making your employees feel at ease in Read more
Key performance indicators are essential to measure to understand how well your business is performing in the eyes of your customers.
It’s important to measure key performance indicators for the success of your customer service business but knowing which Read more
Dalam sesebuah perniagaan, strategi “value added” atau nilai tambah adalah sangat penting. Ramai usahawan mahupun syarikat bersaing dengan memberikan “value added” kepada para pelanggan mereka.
Andai kata anda tidak minat untuk membuat “value added” pada perniagaan anda, sudah pastinya perniagaan Read more