PRODUCTIVITY

Spike staff productivity with everyone working towards a shared goal and being busy for the right reasons.

JOB SATISFACTION

Sustain employee happiness by managing their expectations and setting clear goals for them to achieve.

PROJECT ACCEPTANCE

Inspire people to perform at their best at every assigned task given to them.

CULTURE TRANSFORMATION PROGRAM

#orgdev #culture

PROGRAM DESCRIPTION

A corporate culture defines the proper and desired behaviors within the corporation. This culture consists of shared beliefs and values established by leadership team and then communicated and reinforced through various methods, ultimately shaping employee viewpoints, behavior and understanding.

For the Business Culture to flourish and accepted by all employees, it must be aligned between the Shared Values (which establish the desired behaviors for all employees) and the Business Targets (which establish the existence of the corporation – doing business).

This program aims to establish the connection between these two elements and to align them towards successful internalization of new Business Culture within the organization.

LEARNING OUTCOMES

• • HIghly engaged and aligned employees with organisation’s business direction
  • More productive employees guided by professional ethics and performance driven in delivering responsibilities
  • Team-oriented mindsets and effective collaboration among employees in delivering business targets together as ONE organization.

  • Winning Team through High Performance Culture

INNOVATION TRANSFORMATION PROGRAM

#orgdev #innovation

PROGRAM DESCRIPTION

Innovation is a concept that is vitally important for business due to its nature in generating ideas or new ways to do things, modifying business models, disrupting status quo and adapting to changes in a way that results in better products and services. Successful innovation helps companies develop original concepts, solve problems, penetrate, and develop markets faster; and gain competitive edge over its competitors.

An innovation culture is an organizational culture that really values and supports innovation, so that people can actually make innovation happen. Strong innovation culture is the engine that drives the organization to constantly get better, move forward, and innovate.

For the Business Culture to flourish and accepted by all employees, it must be aligned between the Shared Values (which establish the desired behaviors for all employees) and the Business Targets (which establish the existence of the corporation – doing business). This program aims to establish the connection between these two elements and to align them towards successful internalization of new Business Culture within the organization.

LEARNING OUTCOMES

• • Ignition of Creative Thinking capabilities and skills among employees
  • Creativity and Innovative mindset within the organisation in delivering fresh and high impact business results in exceeding stakeholders’ expectations.
  • Innovative working environment compelled by desire for continuous improvement and enhancement,
  • Innovative Leadership within the organisation and the industry.

COMPETENCY-BASED TRAINING

Provide specific skills and mindset for stakeholders to uphold the organization’s strategic directions. We go deep into the status quo and determine the best steps on how to achieve specific goals.

LEADERSHIP

Increase in leadership qualities among management and staff a like for a independent and motivated workforce.

CUSTOMER SATISFACTION

A higher level of satisfaction among customers and a boost in sales as well as customer retention.

PERFORMANCE

Enhanced staff performance which will translate into a better business performance as well.

MANAGING REMOTE TEAM

#cbt #remote

PROGRAM DESCRIPTION

Knowing how to effectively manage remote teams has become an essential management skill if you want access to the best talent available worldwide and to keep up with a more and more competitive work environment. This course, Managing Remote Teams, comes as a solution to that problem, tackling it from multiple perspectives.

When you’re finished with this course, you’ll have a solid understanding of the theory of remote team management, as well as practical experience from completing all the quick exercises found throughout the course.

LEARNING OUTCOMES

• • Recognize the different levels of the Pyramid of Communication
  • Understand the four main power principles of behavior change in remote teams
  • Recognize the best practices for scheduling virtual meetings
  • Describe email and phone tactics that help get things done

DELIVERING ONLINE TRAINING (DotCom)

#cbt #online

PROGRAM DESCRIPTION

Learning and development is a continuous and comprehensive effort to ensure competent workforce is able to support the organization’s sustainability in managing the process, service and business. However, delivering training through online during the Movement Control Order (MCO) is becoming more significant and increasingly challenging. 

Therefore, this program is designed to enhance the skill, effectiveness, fluidity and engagement of managing online trainings, specifically to the: In-house trainers, Change Agents, Subject Matter Expert (SME), Corporate Coaches.

LEARNING OUTCOMES

• • Enhance participant’s online presentation skill and content delivery
  • Develop self confidence in conducting online training session
  • Enhancing online presentation content and material, as well as lively engagement & gamification
  • Developing structured learning plan and checklist

IMPACTFUL CUSTOMER EXPERIENCE (iCx)

#cbt #customer

PROGRAM DESCRIPTION

This course is designed for those wishing to develop their understanding of best practice disciplines, tools, techniques and methods in the field of Customer Experience being deployed across the world

Based around real case studies and examples from multiple industries, the course takes delegates through a practical and actionable approach to customer experience. Most organisations believe they are focusing on customer experience, but in reality, they are delivering customer experiences ‘accidentally’. Learn how to implement a customer experience framework to make the adoption of customer experiences ‘intentional and sustainable’

LEARNING OUTCOMES

• • Be courteous, polite, shows respect, being proactive and able to anticipate crisis
  • Be punctual and time conscious, being attentive and details in providing solution
  • Mastering the whole customer experience and journey within organization 
  • Engage as a team player with customer centricity mindset and practices

LEADING THROUGH A PANDEMIC (LeaP)

#cbt #leadership

PROGRAM DESCRIPTION

For your team to persevere through times of pressure and uncertainty, they need compassion from you.

Amy Gallo points out in “What Your Coworkers Need Right Now Is Compassion,” her Harvard Business Review article, “This is not a time to move away from kindness and caring, even if your brains nudge us in that direction.” One thing the coronavirus pandemic has shown us is that a crisis is mentally, emotionally, and physically draining.

Each day, as you weigh your priorities and decisions, take the needs of others into consideration. Be on the lookout for burnout—in your team and yourself—and take steps to protect against it.

LEARNING OUTCOMES

• • Align themselves with the organization’s strategic goal and business needs with their current roles and responsibilities
  • Develop the current talent towards becoming the future leaders in the organization
  • Inspire and manage the change initiatives in responding to VUCA

I²GNITE (INSPIRE IDEA GENERATION THROUGH INNOVATIVE THINKING & EXECUTION)

#cbt #creativity

PROGRAM DESCRIPTION

Every company and organization needs to innovate to survive, sustain and grow. This means constantly enhancing existing products and services, process efficiency and developing new ones – all to drive revenue and profits, to illustrate a market leadership position, and to stay ahead of the competition.

LEARNING OUTCOMES

• • Understand the needs of creative problem solving
  • Internalize and effectively practice the desired innovative behavior
  • Utilizing tools to move out of the thinking box
  • Managing creative and innovative ideas effectively

STRATEGIC TALENT MANAGEMENT

Strengthen the human resource functions by developing and maintaining competitive advantages in the given areas and enhancing Talent Management growth.

ORGANISATIONAL DEVELOPMENT COMPETENCY FRAMEWORK

#stm #competency

PROGRAM DESCRIPTION

Competence based strategy is the part of an overall strategy that is concerned with integrating technology, know-how (including patents), value and culture in order to create a set of competencies that unfolds superior value for customers and thereby support the product-market strategy of the firm.

Competencies are the collective learning of the organization, especially how to coordinate the diverse production skill and integrate multiple stream of technologies. Competencies must coalesce around individuals working in the organization. These people should recognize their effort in building and strengthening these core competencies.

LEARNING OUTCOMES

• • Organisational Competency Model that is linked to the business strategies and directions.
  • Competency elements for Core, Business, Leadership and Functional modules based on the identified skills and competencies of identified High Performing talents within the organization.
  • Competency Proficiency Tier and Matrix mapped to various levels of employees within the organization.
  • Training modules associated to each Competencies

TALENT ASSESSMENT CENTRE

#stm #talent

PROGRAM DESCRIPTION

Assessment Centre is a series of relevant exercises that allow the talents to display their capabilities by recreating typical work situations and challenges. It includes interview session, personality profiles, aptitude tests and leadership questionnaires. By the end of the program, the organization will have clearer view of their talents and of their skills, knowledge and behaviors that they can bring to the organization.

It will make the talents feel more special as they will have proved themselves and be provided with personalized development program that reflects what they need to do in order to contribute to the organization. It also showcases the organization’s capability in providing thorough support system for their talents. It is a win-win situation for all parties involved.

LEARNING OUTCOMES

• • Measurement of talent’s capabilities based on the assessment rulers.
  • Identification of organizations’ Talents Strengths and Development Gaps.
  • Positioning of talents in the Organization’s Capabilities 9-Grid Box
  • Charting of talents’ growth within the organization via Individual Development Plan and Organization Development Intervention Strategies.

FINANCE & ENTREPRENEURSHIP

Encourage financial control, successful financial plans and ensure the protection of wealth for the individuals and organization’s future.

PERSONAL FINANCIAL LITERACY

#fm #cash

PROGRAM DESCRIPTION

Working hard for your income is one thing, managing the income and the basic landscape of financial management is another.

This Financial Literacy program is a must-have program for those with little to no knowledge in basic  financial management. This program was first introduced and taught in the programs for the B40 and the underprivileged community, with countless success stories to date

Reaching the pinnacle of wealth starts with acquiring the knowledge of Financial Literacy.

LEARNING OUTCOMES

• • Applying the best financial habits
  • Understand the important components in cashflow management
  • Able to create and use a personalized budget book
  • Able to identify money-scam scheme